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Member ticket redemption

We are looking forward to seeing our fans back in the stands for the 2021-22 A-League Season and are committed to making sure that attending a match is as simple as possible for our members.

As the governments COVID restrictions ease and we get back into the stands, we would like to advise our members on the process of attending matches for the upcoming season.

As per last season, No physical member cards will be issued as members need to redeem a ticket for each match (at no cost) through Ticketek and scan into the venue with a QR code on their mobile.

This is to ensure the Club complies with social distancing and contact tracing measures that are in place to keep everyone safe.

Members are strongly encouraged to redeem tickets before arriving at the match day venue.

If you redeem tickets for a group, distribute the tickets by SMS before arriving to ensure seamless entry. You can either forward the SMS which contains the link to the ticket or share a screenshot of the QR code.

Members without access to the internet or a mobile phone can contact our membership team on 1300 46 86 48 33 or for assistance with redeeming a ticket.

Support is also available at the ticket windows at the venue on match day, however, we strongly advise members attending to redeem or purchase a ticket prior to match day.

Watch the video below for a step-by-step guide on how to redeem tickets.